Refund policy

At MKR Autocare Products, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Returns

• Returns are accepted within 30 days of the delivery date.
• Items must be unused, in their original condition, and in the original packaging.
• Proof of purchase (receipt or order confirmation) is required for all returns.
• Certain items may not be eligible for return, including:
  • Custom or personalized products
  • Clearance or final sale items
  • Gift cards
  • Products that have been used, damaged, or altered after delivery

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved:

• Refunds will be issued to the original payment method.
• Please allow 5–10 business days for your financial institution to process and post the refund after it has been issued.

Shipping charges are non-refundable, unless the return is the result of our error or the item arrived damaged or defective.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the item so we can resolve the issue as quickly as possible.

Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact us before returning the item.

Return Shipping

Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

How to Start a Return

To request a return, please contact us with:

• Your order number
• Your name
• The reason for the return
• Photos (if applicable)

Contact us at:

Email: Joe@mkrautocareproducts.com
Business Name: MKR Autocare Products.

Questions

If you have any questions about our Return & Refund Policy, please contact us using the information above.