Shipping policy

Shipping Policy

 

Thank you for shopping with MKR Autocare Products. We are committed to processing and shipping your order as quickly and accurately as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is received.
  • Orders are processed Monday through Friday, excluding holidays.
  • During promotions, product launches, or peak shopping periods, processing times may be longer.

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Methods

We ship through trusted carriers such as USPS, UPS, and FedEx. The shipping carrier and service selected may vary depending on your location, package size, and shipping option chosen at checkout.

Estimated delivery times are provided by the carrier and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on the order weight, package dimensions, destination, and selected shipping method.

From time to time, MKR Autocare Products may offer free shipping promotions. Any applicable terms or minimum purchase requirements will be displayed during checkout.

Delivery Delays

While we work hard to ensure timely delivery, MKR Autocare Products is not responsible for delays caused by:

  • Weather conditions
  • Natural disasters
  • Carrier service interruptions
  • Customs processing (for international shipments)
  • Incorrect or incomplete shipping addresses
  • Other circumstances beyond our control

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If an order has not yet shipped, we will make every effort to update the shipping address upon request. Once an order has been shipped, we cannot guarantee that address changes can be made.

Orders returned due to an incorrect or undeliverable address may require additional shipping charges before they can be reshipped.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.

If your package is lost in transit, please contact us so we can assist you in filing a claim with the shipping carrier.

MKR Autocare Products is not responsible for packages that are lost or stolen after confirmed delivery.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

  • Your order number
  • Photos of the damaged product
  • Photos of the shipping box and packaging
  • A brief description of the damage

We will review your claim and work to resolve the issue as quickly as possible.

International Shipping

International shipping may be available to select countries.

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country's customs authority.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

MKR Autocare Products
Email: support@mkrautocareproducts.com